Data submitted by 200+ CSMs Β· Updated live

Customer success manager
salary database

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Base SalaryπŸ‡ΊπŸ‡Έ USA only

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β€”Median
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On-Target Earnings (OTE)πŸ‡ΊπŸ‡Έ USA only

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Years of experience vs. average OTEπŸ‡ΊπŸ‡Έ USA only

Years of experienceAvg base salaryAvg OTESubmissions
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ARR contract size vs. average OTEπŸ‡ΊπŸ‡Έ USA only

ARR contract sizeAvg base salaryAvg OTESubmissions
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KPIs tied to variable compensationπŸ‡ΊπŸ‡Έ USA only

% of USA submissions that selected each KPI as affecting their variable compensation

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Interesting insightsπŸ‡ΊπŸ‡Έ USA only

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All Submissions 🌍 Includes international submissions

All submitted responses worldwide β€” not filtered to USA. Stats and charts on other tabs are USA-only.

Company Location Base Salary ↕ OTE ↕ Base % OTE Variable % OTE Variable achievability, 1 (not) - 5 (very achievable) ↕ Experience ↕ Title Arrangement Avg ARR ↕ # Clients ↕ Segment Avg Yearly Stock Award (USD) ↕ # Yearly Option Shares Granted ↕ Avg Yearly SPIFFs Earned (USD) ↕ Yearly Bonus Amount (USD) ↕ Avg Yearly Commission Earned (USD) ↕ Who Negotiates Renewal KPIs Team Structure Onboarding Responsible Upsells Responsible CS Org Value (1-5) ↕ How Long in Role When Date Submitted ↕
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Top 5 highest paying companies by OTEπŸ‡ΊπŸ‡Έ USA only

Ranked in real-time from all submissions. Based on highest individual OTE reported per company.

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About this customer success manager salary database

This database contains real customer success manager salary data submitted by CSMs across the United States. All customer success manager compensation data β€” including base salary, on-target earnings (OTE), variable compensation, equity, and bonuses β€” is self-reported and updated continuously as new submissions come in.

Whether you're a customer success manager benchmarking your salary, a hiring manager setting compensation bands, or a CS leader researching CSM pay ranges by experience level or ARR contract size, this data is for you.

Data covers: customer success manager base salary, OTE, years of experience, ARR contract size, KPIs tied to variable compensation, remote work arrangements, renewal responsibilities, equity, SPIFFs, and more. All statistics are calculated from USA-based submissions only.

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Ben Hancock
Customer Success Manager Β· built this database to bring transparency to CS compensation